Application Server Administrator

Sofia, Bulgaria


  • 3rd Level support for different Bank information systems
  • Incident Management - timely and effective resolution of reported Incidents related with applications (servers, services, schedules and jobs etc.)
  • Problem Management – supporting root cause analysis for recurring incidents or incidents with high severity
  • Vendor related communication for all operative issues required escalation
  • Ensure availability and performance KPIs are met or exceeded for all supported systems
  • Applications maintenance – configurations, parameterization, batch scripts, products definition, data & log retention policies, statistical and monitoring reports processing
  • Applications support, maintenance and monitoring activities automation and optimization
  • Change & Release Management – Involved in the planning and execution of normal, standart, critical and emergency changes in all environments. Keeping the test environments in a consistent state


  • Experience in second/third level support for satellite (non-core) bank applications
  • Experience with Oracle and MS SQL databases, and good knowledge of SQL and PL/SQL
  • Good knowledge of Windows Operating Systems (Windows Server 2008 R2 and 2012)
  • Internet technologies and Web servers basic knowledge
  • Knowledge of Bank Information Systems modules is an advantage – products, accounts, clients, statements, payments, loans, deposits, cards
  • Bachelor or Master degree in Informatics, Science, or Engineering
  • Good analytic skills
  • Min 2 years of IT background
  • Past experience on a similar position is an advantage
  • Ability to work in a team
  • Ability to communicate in English (written and verbal)
  • Willingness to work in a dynamic environment


For more details, let's talk at

(License No. 2709 valid from 17.01.2019)